Effective date: July 21, 2025
At Castable, operated by Couch Candy, Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our website (https://castableapp.com/) and related services ("Services"). By using or accessing our Services, you agree to the practices described below.
If you have any questions, please contact us at: info@castableapp.com.
1. What does this Privacy Policy cover?
This Privacy Policy covers how we treat information that identifies you as an individual ("Personal Information") when you use our Services. It does not apply to third-party websites or services we do not control.
We collect information to:
- Create and manage user accounts
- Provide and improve our Services
- Communicate with you
- Personalize your experience
- Analyze usage and performance
2. Information We Collect
a. Information You Provide
We collect Personal Information you choose to share, such as:
- Name and email address
- Account credentials (including when you sign in through third-party platforms like YouTube)
- Profile content and preferences
- Any content you submit, such as comments or uploaded media
By linking third-party accounts, you authorize us to receive certain information from those services.
We may also contact you using the information you provide. You can manage communication preferences in your account settings.
b. Information Collected Automatically
We automatically gather certain information when you use our Services, including:
- IP address and location
- Device identifiers and browser type
- Pages visited and usage patterns
- Cookies and similar technologies
This data helps us improve user experience, customize content, and understand how our Services are used.
You can manage cookie preferences through your browser, but some features may not work properly if cookies are disabled.
3. Sharing of Personal Information
We do not sell your Personal Information. We may share it as follows:
- With service providers and contractors who help us operate our business.
- With affiliated platforms (e.g., when you participate in streaming content through a partnered network or use login integrations).
- For analytics via tools like Google Analytics or Mixpanel to improve our Services. You can opt out via their respective settings.
- With your consent, or when you voluntarily share content that is public-facing.
- For legal reasons, such as to comply with law, enforce policies, or protect rights.
We may also share de-identified or aggregated data that does not personally identify you.
4. Your Choices and Rights
You may:
- Access and update your account information
- Request deletion of your data by emailing info@castableapp.com
- Adjust communication preferences in your settings
Some data may be retained for legal, security, or operational reasons.
5. Children’s Privacy
Castable is not intended for users under 13. We do not knowingly collect personal data from children. If we learn that a child under 13 has submitted information, we will promptly delete it. Please contact us if you believe this has occurred.
6. Security
We use industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure. Please protect your password and sign out when finished using shared devices.
7. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will notify you via email or our website. Continued use of the Services after updates constitutes acceptance.
8. Contact Us
For questions about this Privacy Policy, contact:
Couch Candy, Inc.
117 Eastern Ave, Arlington, MA 02476
Email: info@castableapp.com
Thank you for trusting Castable with your information.